Privacy Policy


ILLUMINA EDUCACION SAPI DE CV (ZOOMBERS), with address at AVENIDA DE LOS MONTES 16 MIRAVALLE BENITO JUAREZ MEXICO CITY 03580, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:


For what purposes will we use your personal data?

The personal information we collect from you will be used for the following purposes that are necessary for the requested service:

In addition, we will use your personal information for the following purposes that are not necessary for the requested service, but which allow us to facilitate better service:

If you do not want your personal data to be processed for these additional purposes, please contact Juan Carlos Elizalde Moreno at jc@zoombers.com, to revoke your consent.

The refusal to use your personal data for these purposes can not be a reason for us to deny the services and products that you request or contract with us.

What personal information will we use for these purposes?

To carry out the purposes described in this privacy policy, we will use the following personal information: name, email, age and gender. The name is determined by the user to create the account, this does not necessarily correspond to your real name. We do not use sensitive personal data, so it will not be required.

In case of children, we do not request identification data. We grant control to the parent or guardian to register the user name of children. The names of children registered do not necessarily correspond to their real names. We do this in order to protect the privacy of children.

With whom do we share your personal information and for what purposes?

We inform you that your personal data is not shared with any entity or person and will only be used for the provision of services and products as detailed in this privacy policy.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal information we have about you, what we use it for, and the conditions of use we give you (Access). It is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); that we remove it from our records or databases if it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the respective application at the address mentioned at the beginning of our privacy, by email to contact@zoombers.com.

To know the procedure and requirements for the exercise of ARCO rights, you can send an email to contact@zoombers.com or jc@zoombers.com; or directly contact our Privacy Department, who will process applications for the exercise of these rights, and will address any questions you may have regarding the treatment of your information. The contact details of the Privacy Department are AVENIDA DE LOS MONTES 16 MIRAVALLE BENITO JUAREZ MEXICO CITY 03580, with Mr. Juan Carlos Elizalde Moreno.

How can you revoke your consent for the use of your personal data?

You may revoke the consent that you have given us for the processing of your personal data. However, it is important to note that in all cases we will not be able to attend to your request or conclude the use immediately, as it is possible that for some legal obligation we will continue to treat your personal data. In addition, you must consider that for certain purposes, revocation of your consent will mean that we can not continue to provide the service you requested, or the termination of your relationship with us.

To revoke your consent, you must submit your application at AVENIDA DE LOS MONTES 16 MIRAVALLE BENITO JUAREZ MEXICO CITY 03580.

To know the procedure and requirements for the revocation of consent, you can send an email to contact@zoombers.com or contact our Privacy Department.

How can you delete your personal data?

If you wish to delete your personal data, please follow the steps outlined below:

  1. Submit a Request: You can request the deletion of your personal data by emailing us at contact@zoombers.com or by contacting our Privacy Department directly.
  2. Processing Your Request: Upon receiving your request, we will review it and respond as soon as possible. Please note that, in some cases, we may be required by law to retain certain data for a specified period. We will inform you if this is the case and explain the reasons for retaining your data.
  3. Impact on Services: Please be aware that deleting your personal data may impact our ability to provide you with certain services. In some cases, it may result in the termination of your relationship with us.

We strive to handle all deletion requests promptly and in accordance with applicable laws and regulations.

How can you limit the use or disclosure of your personal information?

In order to limit the use and disclosure of your personal information, we offer you the following means:

The use of tracking technologies in our Internet portal

We inform you that in our website we only use a cookie in order to keep the user's session active. We do not use web beacons or other technologies to monitor your behavior as an Internet user. If we use these technologies in the future, you will be notified in a timely manner, and it will be with your knowledge and consent.

How can you know the changes to this privacy notice?

This privacy notice may be subject to changes, changes or updates arising from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; changes in our business model, or other causes.

We are committed to keep you informed of any changes that may occur to this privacy notice, through our website. Notifications about changes or updates to this privacy notice will be carried out through our website and by e-mail.




Last update [May 30, 2024].







Terms and Conditions



Welcome to illumina.me, educational website, aimed at strengthening and understanding of mathematical skills learned in school, our services are offered by ILLUMINA EDUCACIÓN SAPI DE CV AND / OR ZOOMBERS. Please read this "terms and conditions" document. By using this website, you are accepting these terms.

Our website is a constantly changing medium, with the purpose of offering a better experience to our users; ZOOMBERS reserves the right to modify these "terms and conditions" periodically. If you continue to use our Site after such changes have been published, it will be understood that you accept the new "terms and conditions" document, according to the modification made.

COPYRIGHT

All contents, images, characters, software, design, page and in general the games are created and owned by ILLUMINA EDUCACIÓN SAPI DE CV AND / OR ZOOMBERS, protected by Instituto Nacional del Derecho de Autor (INDAUTOR). Therefore, any misuse, copy, reproduction, alteration and / or manipulation of our copyrights is punishable by national and international laws.

INTELLECTUAL PROPERTY

The trademarks, trade names and commercial notices displayed on the portal are property of ILLUMINA EDUCACIÓN SAPI DE CV AND / OR ZOOMBERS, which have national and international registrations, so by using this Site you are not granted any rights over them.

LIMITED USE LICENSE

By being registered and registered in our portal, ZOOMBERS grants you a limited, non-exclusive, revocable and non-transferable license ("License") to view, use and play with content available on the site, in the same way for non-commercial, personal use or for use in the classroom. The license does not grant any property rights, or any other intellectual property or copyright interest in any content of the site. All rights not expressly granted are reserved by us. Any unauthorized use of any content or site for any purpose is prohibited.

Without the permission or written consent of ZOOMBERS, you will not be able to reproduce or make another site, present or approve any content of our Site; or incorporate any intellectual property right of our Site, on another website or other service.

PAYMENTS

The service offered by ZOOMBERS will be charged through a subscription or subscriptions. The payment will be made in advance periodically (monthly) and will be renewed automatically unless the subscription be canceled by you. Currently the payment can be made through PayPal or directly through the app stores: App Store and Google Play.

At the time the first payment is made, you authorize ZOOMBERS to charge automatically at the beginning of each (monthly) period unless you cancel the subscription. In case you can not make the payment automatically, ZOOMBERS will inform you via email and allow you to make the payment through another method. Subscription fees will not be refundable.

ZOOMBERS can modify subscription prices if required. In case ZOOMBERS modifies the subscription price, the new price will be applicable in the next payment period for you. ZOOMBERS will inform you of the price change through email.

When you create a user account in ZOOMBERS, you declare that you are over 18 years of age. You are responsible for protecting the confidentiality of your user name and password. You can modify your password at any time if you require it. On the other hand, you can request the recovery of your password directly in the ZOOMBERS portal, or by sending a message to the email address contacto@zoombers.com, indicating in the body of the message the request for password recovery.

CANCELLATIONS

To cancel a subscription, you must send a message to the email address contact@zoombers.com, indicating in the body of the message the cancellation request. On the other hand, you can log into your iOS, Google Play or PayPal account and make the cancellation directly on their platforms.

MESSAGES, CHATS and COMMUNITY

Each user is responsible for the information published in the chats, forums, blogs and other public or private areas of ZOOMBERS. You are solely responsible for the material you publish. ZOOMBERS does not control the messages, information or any other content that you or others provide through the ILLUMINA Website. You may use the Site only for lawful purposes and with respect to the other members of the Site in case the forums are enabled.

If you have comments, questions or congratulations, do not hesitate to send them to contact@zoombers.com and we will contact you shortly.

By communicating electronically with us, you are giving your consent to receive digital communication with us. We will do our best to answer your questions quickly. You agree that all notices, disclosures and other communications that we provide digitally satisfy any legal requirement to be communicated in writing.

GUARANTEE AND RESPONSIBILITY

In ZOOMBERS we have the conviction that with our material the students will be able to improve their skills in mathematics, behind there is much work of professionals in different areas of knowledge so students can enjoy the games and increase their knowledge. We know that with perseverance and constancy they can be improve, so, if any of the games or contents are very complicated, please let us know, we will gladly give a feedback.

We are constantly making updates and improvements to the Site and/or portal; so they are provided "as is", "as available", and "with all its faults". Therefore, we do not make any reimbursement, endorsements, or promise, express or implied, regarding: (a) the site (including the content and content generated by the user); (B.) The functions, features, or any other elements inserted in or accessible through the Site; (C.) Regarding the academic progress of the user through the Site; (D.) Any product, service, or instructions that are offered or referenced in, or linked through, the site; (E.) If the site (and its content), or the servers that make the site available, are free of harmful components (including viruses, Trojans, and other technologies that may negatively impact your Internet device); (F.) If the information (including any instruction) on the site is accurate, complete, correct, adequate, useful, timely and reliable; (G.) If any defect in the site can be repaired.


Illumina Educación SAPI de CV

AVENIDA DE LOS MONTES 16 MIRAVALLE BENITO JUAREZ DISTRITO FEDERAL 03580, México.





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