Privacy Policy

ILLUMINA EDUCACION SAPI DE CV (ZOOMBERS), with address at Avenida de los Montes 16, Colonia Miravalle, Delegación Benito Juárez, C.P. 03850 in Mexico City, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal information we collect from you will be used for the following purposes that are necessary for the requested service:

In addition, we will use your personal information for the following purposes that are not necessary for the requested service, but which allow us to facilitate better service:

If you do not want your personal data to be processed for these additional purposes, please contact Juan Carlos Elizalde Moreno at, to revoke your consent.

The refusal to use your personal data for these purposes can not be a reason for us to deny the services and products that you request or contract with us.

What personal information will we use for these purposes?

To carry out the purposes described in this privacy policy, we will use the following personal information: name, email, age and gender. The name is determined by the user to create the account, this does not necessarily correspond to your real name. We do not use sensitive personal data, so it will not be required.

In case of children, we do not request identification data. We grant control to the parent or guardian to register the username of children. The names of children registered do not necessarily correspond to their real names. We do this in order to protect the privacy of children.

With whom do we share your personal information and for what purposes?

We inform you that your personal data is not shared with any entity or person and will only be used for the provision of services and products as detailed in this privacy policy.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal information we have about you, what we use it for, and the conditions of use we give you (Access). It is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); that we remove it from our records or databases if it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the respective application at the address mentioned at the beginning of our privacy, by email to

To know the procedure and requirements for the exercise of ARCO rights, you can send an email to or; or directly contact our Privacy Department, who will process applications for the exercise of these rights, and will address any questions you may have regarding the treatment of your information. The contact details of the Privacy Department are Avenida de los Montes 16, Colonia Miravalle, Delegación Benito Juárez, C.P. 03850 in Mexico City, with Mr. Juan Carlos Elizalde Moreno.

How can you revoke your consent for the use of your personal data?

You may revoke the consent that you have given us for the processing of your personal data. However, it is important to note that in all cases we will not be able to attend to your request or conclude the use immediately, as it is possible that for some legal obligation we will continue to treat your personal data. In addition, you must consider that for certain purposes, revocation of your consent will mean that we can not continue to provide the service you requested, or the termination of your relationship with us.

To revoke your consent, you must submit your application at Avenida de los Montes 16, Colonia Miravalle, Benito Juárez, C.P. 03850 in Mexico City, with Mr. Juan Carlos Elizalde Moreno.

To know the procedure and requirements for the revocation of consent, you can send an email to or contact our Privacy Department.

How can you limit the use or disclosure of your personal information?

In order to limit the use and disclosure of your personal information, we offer you the following means:

The use of tracking technologies in our Internet portal

We inform you that in our website we only use a cookie in order to keep the user's session active. We do not use web beacons or other technologies to monitor your behavior as an Internet user. If we use these technologies in the future, you will be notified in a timely manner, and it will be with your knowledge and consent.

How can you know the changes to this privacy notice?

This privacy notice may be subject to changes, changes or updates arising from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; changes in our business model, or other causes.

We are committed to keep you informed of any changes that may occur to this privacy notice, through our website. Notifications about changes or updates to this privacy notice will be carried out through our website and by e-mail.

Last update [July 1, 2019].


We use cookies for statistics. You are accepting the use of cookies by viewing this webpage. More info